Privacy Policy
Southport Insider Privacy Policy
Effective Date: 01/07/2024
At Southport Insider, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile app, or engage with our services.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our services:
1.1 Personal Information
• Membership Information: When you purchase a membership, we collect your name, email address, postal address (if relevant), payment details (such as credit/debit card information), and other contact details.
• Account Information: When you create an account on the Southport Insider app, we collect your profile details, including your name, profile picture, membership status, and any other information you choose to provide.
• Communication: We collect any information you provide when you contact us, such as via email, phone, or our app’s messaging system.
1.2 Automatically Collected Information
• Usage Data: We collect information about how you access and interact with our website or app, such as device type, browser type, IP address, and browsing behavior.
• Cookies: We use cookies to enhance your experience on our website and app. Cookies are small files stored on your device that allow us to track your preferences and improve functionality.
1.3 Payment Information
When making a payment for a membership, payment information (such as credit card details) is processed securely by third-party payment providers (such as Stripe or Wix Payments). We do not store sensitive payment information directly on our servers.
2. How We Use Your Information
We use your information for the following purposes:
• To Provide Our Services: To process your membership subscription, deliver your membership card, and provide access to discounts and offers from participating businesses.
• To Communicate with You: To send you order confirmations, membership renewal notices, offers, updates, and other notifications related to your membership. You may opt out of marketing emails at any time by unsubscribing.
• To Improve Our Services: To analyze usage patterns and improve the functionality of our website and app, and to provide a better user experience.
• To Process Payments: To securely process payments and verify your membership status.
• Legal Compliance: To comply with legal obligations, such as tax reporting or responding to subpoenas.
3. How We Share Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following situations:
• With Participating Venues: When you use your membership at a participating venue, we may share your membership status and relevant details with that venue to verify your membership and eligibility for discounts.
• Service Providers: We may share your information with third-party service providers, such as payment processors, website hosting companies, and email marketing platforms, for the purposes of providing and improving our services.
• Legal Requirements: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect the rights, property, or safety of Southport Insider, our users, or others, or to prevent fraud.
4. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal data we hold about you at any time.
• Correction: You may update or correct your personal details by logging into your account or contacting us.
• Deletion: You can request that we delete your personal information, subject to any legal obligations to retain certain data.
• Opt-Out: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website and app. This helps us enhance your experience and provide personalized content. You can manage your cookie preferences in your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
7. International Transfers of Data
As part of our business, your personal information may be stored and processed in countries outside of your own, including the United States. By using our services, you consent to the transfer of your personal information to these countries, which may not have the same data protection laws as your country of residence.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we will notify you by email or through the app. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
• Email: southportinsider@gmail.com